Company name: HOSPITALES TERAPIA MULTIMODAL DEL DOLOR SL.
CIF: B54869128.
Fiscal address: Calle de los Montesinos, 7. 03015, Alicante.
Address for notification purposes: Calle de los Montesinos, 7. 03015, Alicante.
Contact email: info@klinikpm.es.
Domain name: www.klinikpm.es.

Date of last modification/update of this shipping, exchange and returns policy: 01/03/2024.

Our online course “Pain Reprocessing Therapy (PRT)” takes place exclusively on our web platform, so there are no physical shipments associated. Upon confirmation of payment, users will receive an email with access details to their personal account at https://www.klinikpm.es/mi-cuenta/. From there, they will be able to access the course in the "My Courses" section and begin their training.

CHANGES

Once payment has been made, course changes are not allowed. Each purchase is considered final, and exchange for another course is not permitted.

RETURNS

We understand that circumstances may vary, which is why we offer a return policy within the first 15 days from the date of purchase. If you are not satisfied with the “Pain Reprocessing Therapy (PRT)” course and would like to request a refund, follow these steps:

1. Send an email to info@klinikpm.es expressing your disagreement with the course and requesting a refund of your money.
2. Please provide the necessary information, such as the name of the course, your first and last names, and any additional details that may help us process your request efficiently.
3. Once we receive your request, we will evaluate your case and inform you of the status of the return within a reasonable period of time.

Remember that this course is sold as a membership or subscription, which means that the purchase grants the user 6 months of access to view the course as many times as they wish. Once this period has ended, the course will no longer be accessible to the user.